AZ GLUTEN FREE EXPO VENDOR THAT NEEDS TO LEARN A LESSON:
Before I give praise in upcoming post to select vendors for their amazing dedication to the gluten free community (most vendors were excellent but select few deserve extra recognition) there is one that was so rude, I must call them out. A different vendor praised gluten free bloggers, called us their bread and butter and thanked me for my work as a gluten free blogger. It felt great to hear that from a vendor that gave up their Saturday to be at a busy Expo.
Anyway, the vendor that I want to discuss is:
While their food isn't bad, their customer service skills are absolutely horrible. They have been rude to me on the phone in the past and dealing with them at the Expo was no exception. I was shocked. The Expo would be the place for Gluten Free Creations to expand their base not alienate it with rude behavior and taking a lack of interest in their clientele. I have driven to Fountain Hills for one of their Eclairs, I wont do that again and I wont eat their products again. I tried to engage in conversation with the female representative there and she was cold and rude. I stood back and watched, she was rude to about 6 other people at the expo. Stupid move, they were placed right next to the better quality UDI's table. Maybe she was just bitter because UDI's bread taste better and the people at UDI's are actually capable of human interaction. I don't normally write mean things on my blog, but maybe a bad review will wake up Gluten Free Creations and they can recreate their public image because they have lost a customer in me and some of the other people at the expo that day.